Hotel Manager CV Example & Writing Guide
Hotel manager CVs must show P&L ownership, RevPAR and occupancy performance, guest satisfaction management, and team leadership at scale. The role spans rooms, food & beverage, events, maintenance, and HR — and your CV should reflect the operational breadth. Hiring managers look for hotel grading experience (3-star, 4-star, 5-star), branded property knowledge (Hilton, Marriott, IHG, Accor), and the revenue and rating improvements you've driven. ATS systems filter for: RevPAR, ADR, TRevPAR, TripAdvisor ranking, PMS systems (Opera, Protel, Mews), and revenue management tools (IDEAS, Duetto).
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Hotel Manager CV Example — Sample
Alex Johnson
General Manager
alex.johnson@email.com · London, UK · linkedin.com/in/alexjohnson
Professional Summary
Hotel general manager with 12 years of experience in 4-star and 5-star branded properties. Currently GM of a 180-room Marriott property — grew RevPAR by 18% and TripAdvisor ranking from #42 to #11 in city in 2 years. Led a team of 85 across rooms, F&B, and events. Strong background in revenue management, OTA strategy, and hotel refurbishment programmes.
Experience
General Manager
Marriott City Hotel (180 rooms, 4-star)
- —Lead hotel operations for 180-room branded property (£9.2M annual revenue) — full P&L ownership, team of 85
- —Grew RevPAR by 18% in first 18 months through dynamic pricing strategy, OTA mix optimisation, and corporate rate renegotiation
- —Improved TripAdvisor ranking from #42 to #11 in city through guest experience programme and complaint resolution framework
Deputy General Manager
Hilton Garden Inn (156 rooms)
- —Deputised for GM across all hotel operations; led F&B and rooms departments in GM's absence
- —Project managed £1.4M bedroom refurbishment of 80 rooms — on time, on budget, zero service disruption
- —Achieved 91% employee engagement score (brand average: 78%) through recognition programme and development planning
Skills
Opera PMS, Mews, Duetto, Ideas, RevPAR optimisation, ADR, TRevPAR, OTA management, F&B management, events, revenue management, P&L ownership, Marriott brand standards, team leadership, HACCP, fire safety, health & safety
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How to write a Hotel Manager CV Example: 6 key tips
- 1
Lead with RevPAR performance and occupancy/ADR improvements — these are the primary financial KPIs
- 2
Include TripAdvisor or ranking position changes — guest satisfaction is as important as revenue
- 3
State hotel star rating, brand, room count, and annual revenue — context is everything
- 4
List PMS systems: Opera, Mews, Protel — ATS filters for these
- 5
Show the breadth of operational leadership: rooms, F&B, events, maintenance, HR
- 6
Include branded property experience: Hilton, Marriott, IHG — brand standards knowledge is valued
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